Shipping & Returns

At Glow & Smile, we aim to make your shopping experience smooth, reliable, and stress-free from checkout to delivery.

Processing & Dispatch

All orders are processed quickly and are typically dispatched within 24 hours of being placed (excluding weekends and public holidays). Once your order has been shipped, you will receive a confirmation email with tracking details.

Delivery Times

United Kingdom:
Estimated delivery time is 2–4 working days after dispatch.

United States & International:
Estimated delivery time is 7–14 working days depending on your location and local courier services.

Please note that delivery times are estimates and may occasionally vary due to external factors such as courier delays or customs processing.

Tracking Your Order

As soon as your order is dispatched, you will receive a tracking link via email so you can monitor your delivery at every stage.

Returns Policy

We offer a 30-day return period from the date your order is delivered.

To be eligible for a return:

• Items must be unused and in their original packaging
• Return requests must be made within 30 days of delivery

How to Initiate a Return

If you would like to return an item, please contact our support team with:

• Your order number
• The reason for your return

Our team will guide you through the next steps and provide the return address if your request is approved.

Need Help?

If you have any questions about shipping or returns, please contact us via our Contact page or email our support team. We’re always happy to help.